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 The MSP is responsible for monitoring, maintaining and upgrading the systems, and ensuring that the client receives the highest level of service possible. 

Project management is the process of planning, organizing, and overseeing the execution of a project to achieve specific goals and objectives within a defined timeframe and budget

IT Service Management (ITSM) is a set of practices and frameworks that focus on delivering IT services to customers and users in an efficient, effective, and consistent manner.

IT consultancy involves providing expert advice and guidance to organizations on how to best leverage technology to achieve their business objectives

 Cybersecurity refers to the practice of protecting computer systems, networks, and digital assets from unauthorized access, theft, damage, or disruption 

IT repair and fix refer to the process of identifying and resolving issues with computer hardware and software. This could include problems with desktops, laptops, servers, printers, or other IT equipment.