Technology is at the heart of almost every modern business — and when it doesn’t work, everything stops. ML Services provides professional IT support services for businesses across Sussex and Worthing, with responsive remote helpdesk support, onsite assistance and practical help when something goes wrong.
Whether you’re a small business looking for reliable ad-hoc IT support, help with a specific issue or a local IT company you can call when something goes wrong, we can help. Businesses that want us to take ongoing responsibility for their systems can move to our managed IT support service. If you’re not sure whether you need professional support yet, see our guide to the five signs your business needs IT support.
From our Worthing base we support businesses across West and East Sussex. Most day-to-day problems can be resolved remotely, while onsite assistance is available where hands-on support is needed. This gives smaller businesses access to professional IT support without needing an in-house IT team.
A fully proactive managed IT service with fixed monthly costs, unlimited helpdesk support and continuous monitoring of your systems. We take responsibility for your IT so you can focus on your business. No surprises, no unexpected bills — just reliable IT support from a team that knows your systems inside out.
24/7 automated monitoring of every device in your business — catching problems before they cause downtime. We use enterprise-grade remote monitoring and management technology to keep a constant eye on your IT environment, resolving most issues before you’re even aware of them.
We use Kaseya K365 — an industry-leading IT management platform used by professional IT teams worldwide. It gives us complete visibility of your IT environment, enabling faster response times, stronger security and consistent standards across every device we manage.
Good IT support should do more than respond to individual faults. For a small or growing business, the useful combination is responsive help when something breaks and enough proactive management to reduce the number of problems in the first place.
Yes. Most day-to-day faults can be resolved remotely, which is usually the quickest option. Onsite support is available where the issue involves physical equipment, cabling, networking or a wider project that needs hands-on work.
Yes. We can help with Microsoft 365 administration, user issues, permissions, email problems and security without requiring you to replace the rest of your IT setup. See our Microsoft 365 support page for more detail.
Yes. A provider change should include a controlled handover of administrator access, documentation, supplier details, backups and security systems. Our changing IT support provider guide explains the process.
We understand that every business is different. Some need fully managed support, others just want a reliable local IT company they can call when things go wrong. We’ll have an honest conversation with you about what makes sense for your business and your budget — with no obligation to sign anything. We can also help with Microsoft 365 and cybersecurity where those form part of your wider IT requirements.
Get in touch for a free no-obligation IT review.
If your current IT support is no longer working for your business, our guide to changing IT support provider in Sussex explains what to expect, what should be handed over and how to reduce disruption.