Today ML Services exhibited at the Better Business Show 2026 in Worthing, and it was a very good opportunity to meet local business owners, talk about the technology challenges they are dealing with and show a slightly different side of IT support.
Rather than filling the stand with technical jargon, we wanted something that would start conversations. Alongside information about our managed IT support, cybersecurity and Microsoft 365 services, we ran a retro-style Space Invaders high-score challenge.
IT support does not have to be boring
The game did exactly what we hoped it would do: it gave people a reason to stop, have a go and start talking. From there, the conversations naturally moved on to the real technology issues businesses face every day — unreliable systems, security concerns, Microsoft 365, ageing hardware, backups and knowing when it is time to move from ad-hoc support to a more proactive managed service.
We also had our IT Survival Kit as one of the prizes, built around the sort of small items that are genuinely useful when you are working on the move: charging accessories, cable management, screen cleaning and a few other practical essentials.
Good conversations with local businesses
The most useful part of the day was the number of straightforward conversations we had with businesses about where their IT is now and where they want it to be. Not every business needs a complicated IT project. Sometimes the biggest improvement comes from getting the basics right: reliable support, sensible security, proper backups and someone taking responsibility for keeping everything working.
That is very much how ML Services works. We support small and growing businesses across Worthing and Sussex with practical advice and technology that fits the business, rather than trying to make the business fit the technology.
A local approach to managed IT
For businesses that rely on technology every day, our managed IT support service provides ongoing monitoring, helpdesk support, maintenance and security. We also help businesses improve their cybersecurity and get more from Microsoft 365.
The aim is simple: fewer IT problems, less disruption and a local point of contact who understands your business.
Thank you to everyone who stopped by
Thank you to everyone who came over to the stand, had a go at the game or stopped for a chat. Events like the Better Business Show are a useful reminder that good IT support is as much about relationships and understanding the business as it is about the technology itself.
If we spoke at the show and you would like to continue the conversation — or if you could not make it but want a second opinion on your current IT setup — get in touch with ML Services.